Question 1

Where Can I Buy Your Products?

Accepted Answer

Hello there. You can buy our products online at www.thebutternutcompany.com or at any of these online or offline.

Question 2

Do I Need To Refrigerate My Jar After Opening? How Do I Store This Nut Butter?

Accepted Answer

No. Storing is not really required but we would still recommend you do so. Since our nut butter is natural, they are minus any artificial preservatives. Refrigeration is often recommended for products with artificial preservatives to prevent oil separation. But we suggest you do whatever you feel is right since refrigerating will do no harm.

Question 3

Are Your Nut Butter Vegan?

Accepted Answer

Only our bare nut butter is vegan since they do not contain honey. Rest are non-vegan since they have honey.

Question 4

Are there any nut butter flavours with sugars?

Accepted Answer

No, sorry to disappoint you. But we make nut butter which is sweet but without any sugar.

Question 5

Is the Oil Separation Natural?

Accepted Answer

Yes, Absolutely! The oil separation is a natural quality and it exists because of the natural oil released during the nut doing the process. It is safe to consume as well. Just give it a good stir and you are good to go!

Question 6

What is the shelf life of the your nut butter?

Accepted Answer

All our nut butter has a shelf life of 6 months.

Question 7

I have not received my order how do I go about this?

Accepted Answer

We’re sorry to hear that! If you’re having issues, please contact us at contact@thebutternutcompany.com.

Question 8

I would like my local store to carry your products? How can I make this happen?

Accepted Answer

Please mail us at health@thebutternutcompany.com and we will get in touch with them shortly.

Question 9

What does the date on packaging refer to?

Accepted Answer

The date refers to our shelf life which is one year after the date of manufacturing. Though it is safe to consume our nut butter after the said date, we recommend using it by or before this date for optimal freshness!

Question 10

I would like to use your product as an ingredient? Who can I contact?

Accepted Answer

Please mail us at health@thebutternutcompany.com and we will get in touch with you shortly.

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